At Cocobaby Royale, we strive to ensure you’re completely satisfied with your purchase. Please note that we do not accept returns for change of mind. However, if your product arrives damaged or defective, we ask that you contact us within 24 hours of receiving your order. We’ll work quickly to resolve the issue by offering a replacement or refund. Your satisfaction is our priority, and we’re here to help if anything goes wrong with your order!

We aim to process and ship your order as quickly as possible. However, please allow up to 7 business days for your order to be dispatched. If you have any concerns or questions regarding your order, don’t hesitate to contact us – we’re here to help!

Silicone plates and bowls are best used on smooth surfaces like plastic or glass. For the best suction, simply press the bowl or plate down firmly to eliminate any air pockets between the surface and the silicone. This ensures a secure, stable hold, preventing the plate or bowl from sliding around during use.

We do not recommend using UV sterilisation of any silicone product. The silicone eating sets can be sterilised using boiling water.

Yes! We want an easy to clean meal time for busy families! We recommend washing on the top rack of your dishwasher. Please note, some strong dishwashing detergents can leave the smells trapped in the product, so we recommend to use mild detergents.